Hexamus Custom K9 – Privacy Policy

Effective Date: [Insert Date]

Hexamus Custom K9 (“we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following information when you place an order, book training, or contact us:

• Personal Information: Name, email address, phone number, shipping/billing address.

• Payment Information: Processed securely through third-party providers (we do not store full payment details).

• Order/Service Details: Measurements, product customization requests, training preferences, or dog-related details relevant to your order or service.

• Technical Data: Limited website usage data such as IP address or browser type, collected through cookies or analytics tools.

2. How We Use Your Information

We use collected information for the following purposes:

• To process and fulfill orders.

• To provide training services and customer support.

• To communicate updates regarding your order, booking, or policy changes.

• To improve our products, services, and website experience.

• To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information. Your information may only be shared in the following cases:

• With trusted third-party service providers (e.g., payment processors, shipping carriers) to complete transactions.

• When required by law, legal process, or government request.

• To protect the safety, rights, or property of Hexamus Custom K9, our customers, or others.

4. Data Security

We take reasonable precautions to protect your information. While no online system is 100% secure, we use industry-standard measures to reduce risks of unauthorized access, disclosure, or misuse.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to or correction of your personal data.

• Request deletion of your personal data (subject to legal or contractual obligations).

• Opt out of marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and collect basic analytics. You can adjust your browser settings to disable cookies, though some features may not function properly.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 [Insert email]

📞 [762-499-4336]

📍 [Insert business location, if desired]